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Moorhead Public Service Response to COVID-19
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PRESS RELEASE: Moorhead Public Service Response to COVID-19

 

For Immediate Release on Monday, March 16, 2020


Moorhead Public Service Commission (MPS) provides two essential needs (Water and Electricity) to the Residents and Ratepayers of Moorhead. The safety and health of MPS Employees and the continued service of water and electricity are the most critical priorities whether we are under normal operations or dealing with the current World Pandemic COVID-19, and a potential flood. Without MPS employees, it is complicated to provide these two very essential services. Our goal is to make sure employees stay safe and healthy to keep the lights on and the water clean and flowing to our customers at all times.

 

As the Interim General Manager of MPS, I will be recommending to the Moorhead Public Service Commission on March 17, 2020, that during this time of COVID-19, MPS temporarily change our current policy to stop any future disconnection until further notice. I will also recommend that MPS temporarily reconnect all customers that are currently under involuntary disconnection procedures. MPS will continue to meter and bill customers for these services. MPS also suggests that customers utilize the MPS online payment center, which is www.mympsbill.com , or using one of the other five payment options on the right-hand side of www.mpsutility.com under the Payment Options section. MPS suggests not using the in-person options for the health of our employees. If, for some reason, you are having difficulty paying your utility bill, please contact MPS, and MPS will arrange a reasonable payment plan that works for you.

 

As the COVID-19 situation continues to evolve, MPS will monitor the situation and do what is necessary to meet the electricity and water needs of those that MPS serves.

 

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Please contact the following individual for more information:

Travis L. Schmidt, P.E.

Interim General Manager &

Electrical Engineering  Manager

Moorhead Public Service

Phone: 218.477.8000

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Moorhead Public Service, 500 Center Avenue, P.O. Box 779, Moorhead, MN 56561-0779 ♦ 218.477.8000, Option 4

Providing safe and reliable electricity and water to the community of Moorhead since 1895.


For information about Moorhead Public Service, visit our Web site at www.mpsutility.com.

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