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Account Services

Moorhead Public Service is located on the second floor of City Hall, 500 Center Avenue, in the Moorhead Center Mall. Our office hours are 8:00 A.M. to 4:30 P.M., Monday thru Friday.

If you have questions about your account, a high bill, or are preparing to move soon, please contact us. Our phone number is 218-477-8000 (Option 4) and our e-mail address is This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Account Services from Moorhead Public Service:

Financial Assistance Agencies

Need Assistance Paying your Utility Bill?

Here are some financial assistance agencies that may be able to assist you:

West Central Minnesota Community Action (Elbow Lake Office)               800.492.4805

West Central Minnesota Community Action (Moorhead Office)                 218.477.1208

Alternative number                                                                                     218.477.0298

Clay County Social Services                                                                      218.299.5200

Lakes and Prairies Community Action Partnership                                    218.512.1550

The Minnesota Cold Weather Rule









Click here for the Notice of Residential Customer Rights and Possible Assistance.



Additional Resources

Equalized Billing

With the Moorhead Public Service Equalized Billing, there is no need to worry about what amount you pay every month for utility services. You'll know in advance and can budget for the year because you'll pay the same amount each month. The Equalized Billing Plan levels out your utility bills over a 12-month period.

How does it work?

We average your past utility bills, while taking into account rate changes and higher energy and water use during certain seasons. That gives us your monthly Equalized Billing amount. You'll still receive an MPS bill each month so you can tell how much electricity and water you're using, but you pay only the Equalized Billing amount.

Occasionally, we may adjust your Equalized Billing plan to reflect changes in your electric and water use halfway through your Equalized Billing year. Additionally, we will reconcile your account annually, which will result in either a balance or credit due. Credit amounts are automatically rolled forward into your Equalized Billing plan for the following year.

How long does it last?

When you sign up for Equalized Billing, it continues each year until you tell us that you no longer want to participate. If you sign up and later decide that Equalized Billing is not for you, just call MPS and we'll take you off the program. Keep in mind that if you stop participating in the program, it will be another 12 months until you can reapply for it.

Sign up now!

Call 218-477-8000 (Option 4) to request an application, or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Automatic Payment

Sign up for our Automatic Payment Plan and have your bill automatically
paid from your checking or savings account on your due date each month!

Remove the stress of misplaced or late utility bill payments with Moorhead Public Service's "AutoPay" program. No more writing checks, rummaging for stamps, or rushing to get your payment in on time!

How does it work?

You'll receive your Moorhead Public Service (MPS) bill as usual, but your bank will automatically deduct the bill from your account approximately 20 days after the billing date shown on your bill. You'll know that your AutoPay account is active once you see the word "AUTOPAY" listed above the amount due. Underneath the amount due for each month, you'll find the date that the amount will be deducted from your bank account. It's that simple!

Signing up is easy, too!

Just fill out the Authorization for Automatic Payments form and return it to MPS. If your payment will be deducted from a checking account, staple a blank check with "VOID" written across it on your authorization form. If you'd like your payment deducted from a savings account, staple a deposit slip with your account number on it to your authorization form. Just remember to keep paying your bill until your bill reflects that your AutoPay account has been activated.

Once your paperwork's done, you won't have to lift a finger to pay your MPS bill, AutoPay will do it for you!

Autopayment Form

Paying Your Bill

Moorhead Public Service wants bill payments to be as quick and easy for customers as possible. That's why we offer several different payment methods and locations for paying your bill. If you have any questions about where or how to pay your bill, contact us by phone at 218-477-8000 (Option 4) or by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


When is my bill due?

Bills are due approximately 20 days after the issue date of the bill. Billing dates vary depending on the day we read your meter. The due date is printed in the lower-right portion of your bill. If payment is not received by the date shown on the bill, you will be assessed a late charge of 5 percent of the current amount due.


Have your bill paid automatically:

Sign up for our Automatic Payment Plan and have your bill automatically paid from your checking or savings account on your due date each month!


Pay your bill in person at:

Moorhead City Hall, Second Floor
Office Hours Monday - Friday, 8 am - 4:30 pm (excluding Holidays)
Located on the Second Floor of Moorhead City Hall at 500 Center Avenue in the Moorhead Center Mall


Drop your payment off at:

Moorhead Center Mall - the silver box on the brick wall - just inside the mall's automatic doors on the north side near the City Hall elevators
500 Center Avenue
Moorhead, MN


Mail your payment to:

Moorhead Public Service
P.O. Box 779
Moorhead, MN 56561-0779


Pay your bill on-line at:

www.myMPSbill.com. You can pay your bill online at myMPSbill.com using a credit card, debit card, or electronic check (subject to a processing fee). You can create an account or simply pay once using the "Pay Now" button.

Make your payment by phone 24-hours a day:

By calling 218.477.8017, you can make your payment by phone at any time (subject to a processing fee) You will need your customer number and account number located in the top right corner of your most recent bill.

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© 2020 Moorhead Public Service | 500 Center Avenue, P.O. Box 779 | Moorhead, MN 56561-0779
mps@mpsutility.com | phone: 218.477.8000 | fax: 218.477.8020 | Administrative Login