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Opening or Closing Your Account

Opening Your Account

To start new service, please fill out and send this form or call our customer service representatives at 218-477-8000 (Option 4) or visit the utility office located on the second floor of City Hall (located in the Moorhead Center Mall at 500 Center Avenue) between 8:00 A.M. and 4:30 P.M., Monday-Friday.

To activate your account, we'll need your name, social security number, the address you're moving into, phone, and the move-in/start date at least one business day prior to your move. Your first bill will include a set-up fee of $15.00 to cover the cost of starting service at the new address. This charge applies to both new customers and customers who change addresses within our service area.

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Deposits

In most cases, Moorhead Public Service does not require a deposit to open an account. Deposits will be required from customers who are a proven credit risk.

Closing Your Account

To close your account, please fill out and send this form or call our customer service representatives at 218-477-8000 (Option 4) or visit the utility office located on the second floor of City Hall (located in the Moorhead Center Mall at 500 Center Avenue) between 8:00 A.M. and 4:30 P.M., Monday-Friday at least one business day before you move. We'll need your current address, the date your lease ends (if renting) or the sale date (if selling), and a forwarding address for mailing your final bill. Any deposit to be refunded will be credited toward your final bill.


 
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mps@mpsutility.com | phone: 218.477.8000 | fax: 218.477.8020 | Administrative Login