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Opening or Closing Your Account

Opening Your Account

To start new service, please call our customer service representatives at 218-477-8000 (Option 4) or visit the utility office located on the second floor of City Hall (located in the Moorhead Center Mall at 500 Center Avenue) between 8:00 A.M. and 4:30 P.M., Monday-Friday.

To activate your account, we'll need your name, social security number, the address you're moving into, phone, and the move-in/start date. Your first bill will include a set-up fee of $15.00 to cover the cost of starting service at the new address. This charge applies to both new customers and customers who change addresses within our service area.


In most cases, Moorhead Public Service does not require a deposit to open an account. Deposits will be required from customers who are a proven credit risk.

Closing Your Account

To close your account, please call us at least a day or two before you move. We'll need your present address, last day of service, and a forwarding address for mailing your final bill. Any deposit to be refunded will be credited toward your final bill.


Are you enrolled in myMPSbill.com?  Enrolling in myMPSbill.com has several account service benefits, including helping you through the moving process. You can use myMPSbill.com if you:

  • Are moving out of your current address and into a new home within Moorhead.
  • Are moving out of your current address and need to have your account closed.
  • Have purchased a second property in Moorhead and would like to have service setup.

Log into your accunt, or create a new account with myMPSbill.com today!

© 2021 Moorhead Public Service | 500 Center Avenue, P.O. Box 779 | Moorhead, MN 56561-0779
mps@mpsutility.com | phone: 218.477.8000 | fax: 218.477.8020 | Administrative Login